Stakeholder Participation Policy
PURPOSE
1.1. HES Kablo A.Ş. (hereinafter referred to as the “Company”) implements an open, transparent and constructive communication policy with its stakeholders. The purpose of the Stakeholder Engagement Policy (hereinafter referred to as the “Policy”) is to provide a guide for all stakeholders by explaining the framework and principles of the Company’s stakeholder engagement processes.
DEFINITIONS
2.1. In this section, specific terms and concepts used in the policy are briefly explained as follows.
Company: HES Kablo A.Ş.
Policy: Stakeholder Participation Policy
Employee: Refers to company managers and employees.
Internal Stakeholders: Refers to company senior management and employees.
External Stakeholders: Individuals, groups or institutions/organizations outside the company that are affected by or affect the company. These include the company's customers, the public, suppliers, business partners, investors, local communities, public institutions and regulatory bodies, academic institutions, financial institutions, non-governmental organizations, sector organizations and professional organizations, and media organizations.
SCOPE
3.1. The Policy,
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All employees of the company,
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Companies from which goods and services are purchased, all business partners and employees,
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Outsourcing companies include individuals and organizations working on behalf of the Company, including consultants, lawyers, advisors and external auditors, and the entire value chain, including the customers with whom the Company has commercial relations.
PRINCIPLES AND BASIS
4.1. Stakeholder engagement is a process whereby the Company continuously exchanges information and views with its stakeholders regarding its activities. Accordingly, the purpose of stakeholder engagement is:
4.1.1. To provide a technically and culturally appropriate approach to communicate accurately with all key stakeholders,
4.1.2. To ensure adequate and timely information sharing about the activity and its potential to positively or negatively impact stakeholders,
4.1.3. To provide stakeholders with sufficient opportunities to express their views and concerns at all stages of the relevant activity’s life cycle, and
4.1.4. To establish a positive working relationship with stakeholders.
4.2. The company's communication with stakeholders and stakeholder engagement process is continuous. The form and timing of communication may vary depending on the type of stakeholder and the content of the subject. Below are communication mechanisms based on stakeholder groups.
4.3. While creating and updating the Prioritization Matrix, which is an essential part of the Company's Sustainability Strategy and Roadmap, the opinions of stakeholders are obtained and included in the analysis. By being in continuous dialogue with stakeholders through a transparent and effective communication policy, the prioritization matrix is developed in a way that also meets the expectations and needs of stakeholders. The prioritization matrix is re-created at least every 2 years. The Board of Directors and the Sustainability Committee have the authority to shorten this period.
SCOPE AND RESPONSIBILITIES
5.1. Board of Directors
5.1.1. The Board of Directors is responsible for the superior supervision of the creation, implementation and updating of the Policy.
5.2. Sustainability Committee
5.2.1. The Sustainability Committee is responsible on behalf of the Board of Directors for the establishment, implementation and updating of the Policy.
5.2.2. It is responsible for managing the processes related to Stakeholder Engagement together with the Corporate Communications Department.
5.3. Corporate Communications Department
5.3.1. The Corporate Communications Department is responsible for establishing accurate and effective communication with internal and external stakeholders and establishing the necessary communication mechanisms.
5.3.2. It is responsible for managing the processes related to Stakeholder Engagement together with the Sustainability Committee.
Paydaş Grubu |
İletişim Metodu |
İletişim Nedeni |
İletişim Sıklığı |
Dealers |
Phone/Fax/E-Mail |
Complete and accurate description of the requested products, quality, delivery time, delivery terms, payment method, after-sales conditions, return conditions, etc. |
Continually |
Customers |
Phone/Fax/E-Mail |
Complete and accurate description of the requested products, quality, delivery time, delivery terms, payment method, after-sales conditions, return conditions, etc. |
Continually |
Company Owner |
Phone/Fax/E-Mail |
Profitability, branding, increase in market value of the organization |
Continually |
Management |
Phone/Fax/E-Mail |
Increased growth, sales and profitability, productivity and efficiency of operations |
Continually |
Shareholders |
Phone/Fax/E-Mail |
Profitability, transparency, sharing, traceability, accountability |
Continually |
Employees |
Face to Face Meeting/Easy |
Good working environment, job security, training, promotion, appreciation, reward, salary policy, responsibility, authority and communication determination |
Continually |
Suppliers |
Phone/Fax/E-Mail |
Contract terms, increase in purchasing volume and scope, long-term supply contract, continuity of demand, on-time payment, return terms, receipt of MSDSs |
Continually |
Regulatory/Legal |
Phone/Fax/E-Mail |
Compliance with applicable requirements and industry standards/timely submission of reports/identification and knowledge of relevant laws and regulations, participation in revision efforts |
Continually |
Organizations |
Phone/Fax/E-Mail |
Increase in turnover and taxes to spend on infrastructure to support environmental protection, ethical behavior, social services, community-friendly activities and institutions. |
Continually |
Government/Society |
Phone/Fax/E-Mail |
Good financial performance |
Continually |
Banks/ |
Phone/Fax/E-Mail |
Compliance with the law, compliance with the contract, satisfactory wages and social rights, compliance with OHS and environmental rules |
Continually |
Financial Institutions |
Phone/Fax/E-Mail |
Advertisement, promotion, fair, brand value and awareness, web page management, social media account management |
Continually |
Unions |
Online Education, Phone/Fax/E-Mail |
Online education, university-industry collaboration, internship, knowledgeable person |
Continually |
In addition to these mechanisms, stakeholders may contact the Company at any time regarding any issue concerning the Company via the address surduruebilirlik@hes.com.tr.
ENFORCEMENT
6.1. This Policy has been put into effect by the decision of the Board of Directors. This Policy shall remain valid and in force until a new announcement is made.
REVIEW
7.1. This Policy shall be reviewed regularly once a year by the Sustainability Committee based on controls regarding process or technical infrastructure changes. This reviewed and updated policy shall be approved by the Board of Directors.
İLGİLİ POLİTİKA VE PROSEDÜRLER
Sürdürülebilirlik Politikası
İletişim Politikası